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High Quality Customer Data is essential to improve guests experiences

Organisations in the hospitality sector gather a wide range of data about customers from a wide range of sources. This data is often essential to enhance guest experience, drive out waste and improve reporting, giving correct data visualization.  Master data management (MDM) tools provide trusted data.

Key Challenges in the Hospitality Sector:

Improving Guest profile data record accuracy
Increasing managed data of completeness and consistency of Online travel agency (OTA) profiles
Ensuring a single guest view
Streamlining data integration with property management systems (PMS)
Streamlining data warehouse migration projects
Increasing completeness, validity, accuracy, ease of use and availability of data.
Mastering your data to create a system of record which may synchronise with external systems this can also be cloud based

Featured Solutions:

Customer profile data standardisation, cleansing and validation at point of capture or in batches
Identification and flagging in your database of unwanted customer data such as opt-outs by analysing data
Suppression datasets including movers and deceased
Duplicate detection and merging for a single view of your customer in real time
Enrichment of your data
Ongoing data quality management with rules that can be pre build
Data management tools for Integration & Migration projects

Featured Products:

Studio Logo

DQ Studio™

A complete solution for data management including data integration, data migration, data quality improvement, data replication, business rules, process automation, machine learning, and more.

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Dynamics logo

DQ for Dynamics™

An integrated solution to find and prevent duplicates, apply a wide array of data improvement functions and master your data all from within Dynamics CRM.

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DQ on Demand™

An on demand solution which allows developers to rapidly deploy our wide array of data quality improvement functions, switch data providers with ease and enhance their data and all under one roof.

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Our Hospitality Clients

Case Studies

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The best way to learn more about how our solutions can help is to let us know more about your data challenge.

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