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Typical challenges with achieving a single customer view:

Lack of resource, time, money, knowledge
Lack of sophisticated tools
Concern about migrating poor quality data between systems
Standardisation and formatting of data
How to link or merge records
Defining matching rules for data from source/sources
Difficulty accessing data sources
Duplicated, poorly formatted, inconsistent, invalid or incomplete data

The creation of a single customer view will help:

Provide a unified view of data
Boost efficiency and effectiveness
Improve staff morale
Enhance customer relationships
Provide data more readily available for analysis
Provide a competitive advantage thanks to its leaner, more agile approach
Facilitate good quality decision making, fuelled by accurate reporting
Prevent the development of costly workarounds
Enhance confidence in data
Ensure regulatory compliance

Featured Products:

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DQ Perfect & Merge™

An integrated solution to find and prevent duplicates, apply a wide array of data improvement functions and master your data all from within Dynamics CRM.

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DQ Studio™

A complete solution for data management including data integration, data migration, data quality improvement, data replication, business rules, process automation, machine learning, and more.

Let us know how we can help you to create a Single Customer View

The best way to learn more about how our solutions can help is to let us know more about your data challenge.

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