Our DQ Diagnostic technology is designed to surface Data Quality issues within your CRM. This service is ideal for businesses who know they’re facing data quality issues and their customer data is no longer fit for business use, but aren’t quite sure where to start the fixing process.
Install solution into Dynamics 365
Run the Data Diagnostic
We analyse and feedback results
To improve customer relationships having confidence in your data is imperative, it leads to better decision-making across your organization based on accurate insights.
Duplicate records are preventing you from having a Single Customer View in your CRM, causing frustration for all users.
Your data quality has declined; duplicate, incomplete and inconsistent data is in your CRM, and you no longer have an accurate Single Customer View.
Every time your customer data is used in a task you have to spend extra time changing and manipulating your data in order to make it correctly formatted and readable.
Developing consistent data is a struggle due to some colleagues forgetting to enter customer data whilst others may use their own processes that don't align.
Due to data discrepancy's limiting their abilities to drive accurate insights your marketing teams are struggling with both a slower sales pipeline and difficulty hitting targets.
When business operations and work processes are starting to slow down and simple tasks are taking excess time due to mass data, it starts to become an unavoidable issue.
With large quantities of customer data entering your CRM daily, its hard to work out what provides value and what is wasting expensive CRM storage.
There are no data quality initiatives, only business initiates; therefore it is important to understand your challenges and how they impact day to day business. From this, we will be able to discover whether a DQ Diagnostic is the best place to start.
Once we have discussed your key customer data challenges, we will profile your data and provide a technical data audit, to showcase the true quality of your data and quickly diagnose the root cause issues affecting your CRM data.
Our data quality experts will explain the insights discovered from your diagnostic and uncover the root cause of your data quality challenges. We will discuss how these are impacting business processes and provide guidance on appropriate next steps.