Enquire Now

How we can help detect your CRM Data Quality Challenges

Our DQ Diagnostic technology is designed to surface Data Quality issues within your CRM. This service is ideal for businesses who know they’re facing data quality issues and their customer data is no longer fit for business use, but aren’t quite sure where to start the fixing process.

dq diagnostic coloured

Step 1.

Install solution into Dynamics 365

Step 2.

Run the Data Diagnostic

Step 3.

We analyse and feedback results

Signs a DQ Diagnostic is needed

to track

Unable to track data quality

To improve customer relationships having confidence in your data is imperative, it leads to better decision-making across your organization based on accurate insights.

single customer view

Duplicated CRM records

Duplicate records are preventing you from having a Single Customer View in your CRM, causing frustration for all users.

decline in data quality

Data quality has declined

Your data quality has declined; duplicate, incomplete and inconsistent data is in your CRM, and you no longer have an accurate Single Customer View.

manipulating data

Constant data manipulation required

Every time your customer data is used in a task you have to spend extra time changing and manipulating your data in order to make it correctly formatted and readable.

low CRM adoption

Low CRM user adoption

Developing consistent data is a struggle due to some colleagues forgetting to enter customer data whilst others may use their own processes that don't align.

market segmenting

Difficult to segment audiences

Due to data discrepancy's limiting their abilities to drive accurate insights your marketing teams are struggling with both a slower sales pipeline and difficulty hitting targets.

broken automated flows

Automated processes are breaking

When business operations and work processes are starting to slow down and simple tasks are taking excess time due to mass data, it starts to become an unavoidable issue.

knowledge

Struggling with data retention

With large quantities of customer data entering your CRM daily, its hard to work out what provides value and what is wasting expensive CRM storage.

Picture1 Who We Help

Our technology is industry and system agnostic which allows us to help a wide range of companies start their data management journey. Whether you know you have a data quality issue or not, we can help.

No matter the task level, our DQ Diagnostic will lay out a clear roadmap to guarantee your customer data is complete, correctly-formatted, duplicate-free, consistent, and valid.

what we help with What We Can Help With

A DQ Diagnostic will help to highlight the main data quality issues faced within your CRM alongside the resulting impact they have on your business.

Our Industry leading data quality specialists will run and analyse an audit of your CRM data to provide practical solutions and advice to help you get the most out of your customer data.

Your DQ Diagnostic Journey

discuss (1)

1. Discuss

There are no data quality initiatives, only business initiates; therefore it is important to understand your challenges and how they impact day to day business. From this, we will be able to discover whether a DQ Diagnostic is the best place to start.

diagnose (1)

2. Diagnose

Once we have discussed your key customer data challenges, we will profile your data and provide a technical data audit, to showcase the true quality of your data and quickly diagnose the root cause issues affecting your CRM data.

improve

3. Advise

Our data quality experts will explain the insights discovered from your diagnostic and uncover the root cause of your data quality challenges. We will discuss how these are impacting business processes and provide guidance on appropriate next steps.

.