The best way to learn more about how our solutions can help is to let us know more about your data challenge.
With over 25 years of experience in customer data, we have come across a wide array of data quality issues and our team is committed to delivering each individual project on time and on budget. Whether it’s a small one-off data clean-up or a large data migration and integration project, we have you covered.
Whatever the issue, whatever the problem, we’ve likely seen it and solved it before.
Understand your data management goals
Discover and clarify your current situation using the “data value map”
Identify your obstacles to success
Agree actions and set out the solution roadmap
Customise the proposed solution
Implement the recommended solution(s)
Review and adjust
Knowledge transfer
Application training
Ongoing support
Sorting your customer data can seem overwhelming and it’s often a struggle to figure out where to start. Our DQ Diagnostic technology is designed to surface Data Quality issues within your CRM and provide a clear roadmap on how to begin your journey to higher quality Customer Data.
When undergoing a large data project, we work with our clients to fully understand their business processes and technologies. From this we develop a picture of their current data management position and what their goals are.
To do this, one of the tools we apply is the data value map developed by University College Cork.
It is a zero technology tool which allows us to: uncover communication gaps between data creators and data users; understand all the components of any data gathering exercise and how they are linked; clarify the steps from data generation to data use and rethink how data is collected, stored and analysed.
DQ Global spent time to understand our specific requirements and tailored a bespoke system to meet our needs