Are you wasting information? The seven information wastes Borrowing from Lean manufacturing concepts, we have identified seven ways in which information may be wasted:

Overproduction:
Too much data, redundant systems, duplications, silos of data across the business

Transportation:
Unnecessary data migration, data export and re-import, movement of data manually processed to digital

Motion:
Wasted effort in searching for records, searching for or adding the same data in multiple applications, doing extra work when automated address lookups, pick lists, check boxes or data hierarchies substantially cut keystrokes

Waiting:
Idle time waiting for reports, often whilst data is being consolidated and corrected by another department, waiting for authorisations etc.

Processing:
Multiple applications collecting the same or similar information, producing unnecessary reports, unnecessary reconciliation of codification differences across systems, re-working data which should have been right first time

Inventory:
Too much information redundantly stored, duplications, deceased, gone away or have stated a preference not to be contacted

Defects:
Data entry errors, data migration errors, missing or incomplete data, lost records and bad decisions based off of poor information

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