As we move into 2012, businesses that capitalise on their data, create single customers views and master their enterprise data will have a distinct advantage over their competition. They will survive and thrive, whilst those who don’t will be at a severe disadvantage and could become extinct.

Alongside our exemplary service and value for money DQ Global's primary unique selling points (USP's) are founded in our technology and data quality improvement processes. It's what we do and the way we do it that makes us different.

The need for accurate business intelligence is becoming increasingly critical as decision-making becomes more complex daily and customers demand ever higher levels of service.

The function of the data warehouse is to consolidate and reconcile information from disparate business units and systems to present a consistent picture of the business at a single point in time.

Technical Support Engineer

Job Description

DQ Global is a leading provider of Data and Information Quality improvement software products to over 500 companies worldwide.

We are looking for a versatile IT generalist to manage a varied set of tasks that encompass the following:

• Sales and customer support for existing and future software applications.
• Bureau work requiring database application development and data processing.
• Customer training and product presentations.
• Documentation of products and training
• Data Curation and Digital Asset Management
• Software testing for new DQ 360 product
• Product evangelist and guru

This role will have many customer facing elements so candidate must be comfortable interacting with clients often in a pressurised environment.

Desired Skills & Experience

An appreciation of data quality issues and solutions would be highly advantageous. The applicant must be able to demonstrate the following technical skills:

• Infrastructure support – Windows Small Business Server & network
• Good general Database technology knowledge with Administration skills
• Must be expert with SQL Server 2005 / 2008 / R2 and SQL SSIS
• Windows 7 domain administration including Exchange and Microsoft CRM
• Good up to date T-SQL skills
• Working knowledge of JavaScript
• PowerShell scripting would be advantageous
• Good working knowledge of MS Access & MS Excel
• Any VB 6 or .NET development skills would be welcome

The applicant must be capable of working under pressure and must have the ability to learn new skills on a regular basis. Recruiting

Company Description

We work with organisations who care about data quality, companies who want to recover the 5% to 10% of revenue unnecessarily wasted which could otherwise be going directly to the bottom line.

Our clients typically want to obtain a Single Customer View or benefit from a Master Data Management capability.

Uncorrected data defects lead to wasted time and money as well as bad decisions; all of which directly impact the bottom line, which could otherwise be bolstered by 10% or more.

Our products and services identify and rectify and prevent data defects. They allow organisations to finally trust their data and make decisions based on a foundation of fact.

Additional Information

Type: Full-time,   Experience: Mid-Senior level,   Compensation: Dependant on skills and experience